Crafted with a robust 5.0 mm virgin SPC core and a 1.0 mm IXPE acoustic underlay, the Richmond Chevron SPC Elite range provides exceptional stability, quieter footsteps, and superior underfoot comfort. The HD natural wood embossing and refined ** matte chevron finish** recreate the elegance, depth, and texture of traditional parquet flooring, while the 0.5 mm commercial wear layer offers long-lasting protection against daily scuffs, scratches, and heavy foot traffic.

Engineered for easy installation, the Unilin Click Lock system ensures each Chevron panel fits perfectly — no glue, no mess — delivering a precise, secure fit every time. Richmond Chevron SPC Elite is the ideal blend of British-inspired luxury design and modern SPC performance, bringing timeless beauty and advanced durability into any home or commercial space.

What this warranty covers

This warranty applies to Polar SPC (Straight Planks & Herringbone) and Polar LVT (Straight Planks) flooring products and covers the flooring material only against manufacturing defects when used under normal conditions and properly maintained.

• Residential: 5 years from the date of purchase
• Commercial: 2 years from the date of purchase 

Conditions of coverage

The warranty period runs from the start date (date of purchase) to the end of the applicable period and assumes normal wear and tear with proper maintenance throughout.

What’s not covered (exclusions)

• Subfloor/installation issues: Any defective substrate, uneven flooring, and/or poor installation, including installation by non-qualified installers.
• Misuse or abuse: Any damage arising from misuse or neglect.
• Natural disasters: Events such as floods or similar force-majeure incidents.
• Scratches from movement: Deep scratches caused by incorrectly moving or dragging furniture or appliances.
• Grit and stones: Scratches caused by stones/grit in the soles of shoes.
• Chemicals/materials: Damage caused by materials or chemicals that can harm the floor’s surface or structure.
  

Note: This warranty covers flooring material only and does not cover labour, installation, removal, re-installation, trims, accessories, or any consequential costs.

How to make a claim

Email hello@polarfloors.com with the following:

1. Purchase invoice (proof of purchase)
2. Clear photos of the area(s) claimed as defective
3. Installer details (who carried out the installation)

Postal/correspondence address for warranty matters:
Polar Floors, Seagate, Dundee, Scotland DD1

(Please do not return goods to this address without prior authorisation.)

Care tips (to help avoid issues)

• Use felt pads under furniture and lift—don’t drag—heavy items.
• Place entry mats to capture stones and grit from footwear.

Clean with appropriate products; avoid harsh or reactive chemicals.